How to Track My Order at Kasa & Pet Store

Tracking your Kasa & Pet Store order is simple and fast. After placing your order, you will receive a confirmation email containing the tracking number that allows you to track your order in real time. To ensure you can effectively follow your delivery, please follow the steps below.

How to Track My Order — Step by Step

1. Check your email: After shipment, you will receive an email with the tracking number and a direct link to track your order.

2. Click the tracking link: You will be redirected to the carrier's page, where you can see the updated status of your order.

3. Check the status: Your order may be in preparation, shipped, in transit, or delivered. Follow the progress to know exactly when it will arrive.

What is the Delivery Time?

Orders are processed within 1 to 3 business days after payment confirmation. Once shipped, delivery usually takes between 5 to 12 business days, which may vary depending on the warehouse of origin and the destination. It is important to keep an eye on your email so you don't miss any updates regarding your order.

Need Help?

If you have any questions about the Kasa & Pet Store order tracking process, do not hesitate to contact us. We are here to help you!

Email: kasaepet@kasaepet.store

WhatsApp: +351 965 608 538

Phone: +351 256 833 007

At Kasa & Pet Store, we are always available to assist you with your order and ensure that you have the best experience possible.