About Us

Kasa & Pet Store is a Portuguese online store. We do not have a physical shop: we sell exclusively online and deliver to your home, in Portugal and Spain.

What we sell

Kasa: home items, such as decor, organisation and kitchenware.
Pet: products for pets, such as accessories and wellness items.

Our mission

We believe that a well-kept home and a happy pet make a difference in everyday life. That is why we seek to offer practical products for these two areas.

How we operate

The store is available 24 hours a day, 7 days a week. Choose your products, complete your purchase and wait for home delivery. Shipping times and payment methods are indicated at checkout and in the store policies.

Contact

Email: kasaepet@kasaepet.store
WhatsApp/mobile: +351 965 608 538
Landline: +351 256 833 007

We usually respond within 24 hours. For return requests, we send instructions within 2 business days.

Customer rights

• 30-day right of free withdrawal for European Union customers. Details in the Refund Policy.
• 2-year legal guarantee of conformity.
• Complaints: Electronic Complaints Book, at www.livroreclamacoes.pt.

We process your personal data in accordance with the GDPR. See our Privacy Policy to learn how we collect and use it.

Kasa & Pet Store

Rua Vale de Cambra s/n, São João da Madeira, 3700-297 Aveiro, Portugal
VAT ID: PT313341486